LeadPal is operated by Voom Digital (“we”, “our”, “us”), which is the data controller for this website. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website leadpal.ai or use our services.
1. Information We Collect
We may collect and process the following types of information:
- Personal Data: name, email, phone number, company, and job title when you contact us or fill out a form.
- Usage Data: IP address, browser type, and the pages requested, recorded in our web server logs.
- Business Data: information related to your organization and communication preferences, including WhatsApp or CRM integration data when applicable.
- Cookies & Tracking: this website sets no analytics or advertising cookies. The lead form embedded on our pages is provided by Zoho Forms and may set its own cookies.
2. How We Use Your Information
We use the collected data to:
- Provide, operate, and maintain our digital and AI services;
- Respond to inquiries, quotes, or demo requests;
- Improve user experience and system performance;
- Ensure compliance with legal and regulatory requirements (CNDP, GDPR);
- Send occasional updates, only when consented.
3. Data Hosting and Security
Your data is securely hosted on ISO 27001-certified servers, either in the European Union, Morocco, or the United Arab Emirates, depending on your chosen deployment model (cloud or on-premise).
We apply strong encryption and restricted access to all sensitive information.
We do not sell your data. We share it only with the service providers that process it on our behalf (see section 6).
4. Your Rights
You have the right to:
- Access, correct, or delete your personal data;
- Withdraw consent at any time;
- Request data portability;
- File a complaint with your national data authority (CNDP or equivalent).
To exercise your rights, contact: contact@voomdigital.net
5. Retention and Deletion
Data is retained only as long as necessary for business or legal purposes.
You may request complete deletion of your data, and we will comply within 30 days.
6. Third-Party Services
The forms on this website are provided by Zoho Forms (Zoho Corporation): the information you submit through them is sent to Zoho, which processes it on our behalf.
We may use third-party integrations for analytics, CRM, or messaging (e.g., WhatsApp Business API).
All providers comply with GDPR or equivalent data protection frameworks.
7. Updates to This Policy
We may update this Privacy Policy periodically.
All updates will be published on this page with a new “Last updated” date.