Transform customer service
with conversational AI.

Delight customers while significantly enhancing business outcomes.

Make AI your own

LeadPal’s conversational AI platform empowers companies to develop an AI agent tailored specifically to their business and customer needs.

Customize your agent with your company’s identity, policies, processes, and knowledge to ensure it embodies the best aspects of your business.

Define goals to direct your agent toward optimal solutions and establish guardrails to ensure it remains on-point and aligned with your policies.

Conversational AI goes beyond answering questions. With LeadPal, the AI agent can take actionable steps, such as updating cases in CRM or managing deliveries in an order management system.

  • Around-the-clock

    AI agents are available 24/7 to manage customer inquiries. If customers need to pause the conversation, the agent can seamlessly resume from where it was left off upon their return.

  • Always-ready

    AI agents are easy and cost-effective to update, allowing for quick adjustments to highlight new products, offer promotions, or implement new policies.

  • Scalable

    During surges in consumer demand, LeadPal scales effortlessly to maintain a smooth experience with sufficient capacity.

Key features

Artificial Intelligence

The AI understands leads' replies, whether they have questions, show interest, express objections, or indicate they are "out of office," and responds appropriately.

Automatically Updates your CRM

Updates your CRM with the latest status when leads are qualified, change jobs, leave their company, are the wrong person, or request to be contacted later.

Lead Qualification

Ask qualifying questions to determine if a lead is ‘sales ready’. A virtual SDR can automate the entire process for most businesses and then hand over the qualified lead to a sales rep to close.

Personalization

Uses firmographics and user profile data to personalize each conversation for every lead.

Conversational Nurturing

AI virtual assistants serve as an automated lead follow-up system that identifies a lead’s decision point in their journey and nurtures them based on their specific needs.

Meeting Scheduler

Efficiently schedule meetings with leads by eliminating tedious back-and-forth communication, allowing you to close more deals and convert more opportunities.

The results speak for themselves

LeadPal is trusted by leading brands with thousands of customers across a wide range of industries.

Groupe Scolaire La Résidence

Casablanca, Morocco

“Watching the AI agent handle customer interactions with genuine empathy, similar to our human agents, was truly impressive."

See what our Customers think of Us